Privacy Policy

At Dr Kamsiah Dental Specialist Clinic, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make payments, or receive treatment at our clinic. By engaging with us, you consent to the practices described below.

Data Collection

We may collect the following personal information when you engage with our services:

Name, contact details (phone, email, address)
Medical history and treatment records
Payment and billing information
Appointment and communication logs

How We Use Your Data

To schedule and manage appointments
To provide dental treatment and follow-up care
To process payments securely
To communicate important clinic updates, reminders, or promotions (with your consent)
To improve our services and patient experience

Data Protection

Payment processing is handled by secure, compliant providers. We do not store full card or bank details.
Your data is not sold, rented, or shared for marketing purposes with third parties.
Data may only be shared with:
- Payment providers (for billing)
- Relevant healthcare professionals (for continuity of care)
- Authorities, if required by law

Website & Cookies

Our website may use cookies to improve your browsing experience.
Cookies help us track website performance, preferences, and improve usability.

Data Retention

Patient records are retained in compliance with Malaysian medical record-keeping laws.
When no longer required, data will be securely deleted or anonymised.

Your Rights

You may request access to, correction of, or deletion of your personal data, subject to legal requirements.
To exercise your rights, please contact the clinic directly.

Policy Updates

We may update this Privacy Policy from time to time.
The latest version will always be available on our website.